Bought my NX7 in May and it’s been working great.
Yesterday morning I downloaded Android 4.1.2, seemed ok at the time.
In the afternoon I tried to switch on but it was totally dead, pluged into charger,
nothing. Connected to windows desk top, not recognised.
Returned to my dealer for repair.
Could 4.1.2 have caused this?
I haven’t read any cases of N7s going boom specifically after 4.1.2 updates, but I suppose if nothing else has really changed then it can’t be ruled out.
Did you try a ‘hard reset‘?
Hope your dealer sorts you out with a new one quickly – let us know how it goes.
PS, how did you manage to get hold of one in May?!
Could not reset as it is totaly dead would not switch on.
Sorry, looking at the wrong receipt, I bought it from Currys on 19th July
I will let you know what happens.
You may well be aware but just in case, you do a hard reset when the tablet is off:
If your tablet is on, power it off.
Press and hold Volume Up + Volume Down + Power until the device powers on. You should see an image of an Android lying on its back.
Press Volume Down twice, until the screen says “Recovery mode.”
Press Power to restart into “Recovery mode.” You should see an image of an Android with a Red triangle after a few minutes.
While holding down Power, tap Volume Up
Use the volume keys to scroll to “wipe data/factory reset” and press Power to select it
Just received a BRAND NEW Nexus 7 to replace myDead unit.
No indication what was wrong but the new one seems to be working fine,
time will tell.