This topic contains 19 replies, has 3 voices, and was last updated by tomp 3 years, 5 months ago.
November 4, 2014 at 1:38 pm #37918
Does the iPlayer app work on the Nexus 9 / Android 5.0 Lollipop?
This might seem like a question with an obvious answer. “Of course the iPlayer app will work on the Nexus 9 Jessie” you’ll be tempted to reply.
Well Im not so sure that it will work on day 1. Historically the BBC iPlayer app has struggled with new Android releases and it might even have a general Android 5.0 Lollipop issue. It has also failed to work with new devices that are released.
So, does anyone who actually has a Nexus 9 right now run iPlayer on it? Is it working?
Does it suffer from the stutter bug (stuttering audio after 15-20 mins playback). I hope to God that this is fixed in 5.0 / Lollipop. The BBC did say they are working with Google on the issue so I wonder if it’s not just an app problem.
Thanks xxNovember 5, 2014 at 10:00 am #38032
There is actually a note on the Play Store regarding this:
“If you upgrade to Lollipop, you may find you can’t access your downloads in the BBC iPlayer app. We’re working to fix the problem, and when we’ve done so you should be able to access your available downloads again. So please be sure to accept any app updates.”
I also noticed they had a comment about the Android 4.4.3 stutter bug too.
“We know some Android KitKat users are having issues playing downloaded programmes. We’re treating these issues very seriously and have raised them with Google who, so far, haven’t been able to provide a fix. We’re continuing to work with Google on this and hope the issues will be fixed soon.
For more info on these issues visit http://iplayerhelp.external.bbc.co.uk/tv/mobile/android_4.3.3_downloads“November 10, 2014 at 7:50 pm #38882
It’s unusable.Audio stutters from the outset, then rapidly freezes.November 11, 2014 at 5:06 pm #39077
Agree with Laurence, also the quality isn’t great atm…
4od however, works very wellNovember 12, 2014 at 2:30 pm #39265
Scrabble is broken as well.November 12, 2014 at 10:04 pm #39358
Doesn’t work. Audio stutters, video quality is poor and both freeze frequently.November 14, 2014 at 8:54 am #39611
Should now be fixed, but I can’t test myself:
What’s new in Version 4.4.1?
• Downloads now work in Android Lollipop (5.0), and without any playback stuttering. So be sure to accept any operating system upgrades when they become available.November 17, 2014 at 7:38 pm #40192
Tested mine today. First off I got a crackling on the audio, then a red blocky overlay on the video. Had to stop it. Went then to test my N4 and N7, both on 4.4.4, no issues with iPlayer on either, tested with and without earphones.
Went back to my N9 and tried it again. This time it was fine, with and without earphones. Couldn’t run it right through Peaky Blinders though as I’m not really allowed to play till my birthday, so not a *true* long term test. Didn’t think to check the iPlayer version. Sorry.
The reason I managed to get authority to open the box was to test for light bleed. I did and it was OK. Just a very slight line if I looked carefully, along the top line when in portrait mode. Not enough to bother me in the slightest.November 17, 2014 at 9:03 pm #40199
I reported the iPlayer problem on Nexus 9 to the BBC and was advised to install the latest versions of iPlayer and BBC Media Player, which were updated after my report. I did so, but the problem had not been resolved. Streaming is completely unwatchable, with audio and video out of sync and frequently distorted, or completely frozen for significant periods. The problem is not due to my broadband, as I have a high-speed fibre connection and I can watch the same programme with no problem when I run it at the same time on my earlier Android tablet. I have re-reported the error and hope that it will soon be fixed.November 17, 2014 at 9:34 pm #40202
Weird one. Bizarrely, since my earlier post this evening, my N7 2012 has upgraded to Lollipop and BBC iPlayer v18.104.22.168 is fine on it. My N4 is downloading Android 5.0 now. Never rains but it pours.November 18, 2014 at 1:31 pm #40280
My Nexus 9 was updated with the LRX21R bug-fix today (i.e. the bug-fix that replaced the bug-fix LRX21Q, which itself had a bug), but the problem with BBC iPlayer persists. The latest response I have from the BBC doesn’t help: it suggests ensuring that I have the latest firmware, and uninstalling and reinstalling the BBC apps, which I have done. The only way I can use the iPlayer app on the Nexus 9 is by casting to the TV with Chromecast, but this is of little consolation, as the TV has internet anyway.
With regard to the separate issue raised about Scrabble being broken, that is also my experience with the Electronic Arts game. My Nexus 9 is now displaying “Your device isn’t compatible with this version”. The Lulu Apps versions – Classic Words Solo and Classic Words Plus, however, both work fine.November 26, 2014 at 8:57 am #41904
For what it is worth, my lollipop install on the Nexus 4 finally fixed the iPlayer problems I was having. Obviously this isn’t a Nexus 9 though.December 4, 2014 at 11:59 pm #44223
I also had a problem watching live programmes on my N9 Lollipop 5 but downloads are ok. Does anyone know if 5.0.1 fixes it at all?December 5, 2014 at 9:09 am #44371
I’d hope so. The latest updated app itself was supposed to fix the “stuttering issue with Lollipop” but a catch up title on iPlayer just now stops n starts and crackles. And this is on an Infinity 2 connection, so it isn’t that.
Haven’t tried a download.Never had a problem on my N4 or N7.
:-(December 21, 2014 at 4:17 pm #47108
James Alan Anslow
Just bought Nexus 9. iPlayer stuttering bug exactly as described by Jessie still there on Android 5.0.1 bummer