Tagged: google play store
Having difficulty buying the above from the Google website. It shows as in stock, but get a Google Wallet error message “We couldn’t start your purchase because of a technical issue” when I click the ‘proceed’ icon.
I don’t have a google wallet, wahtever that is – it appears to be some kind of account to buy apps with.
Tried the Google 24H help line, to be told to try using another browser to access the website – I don’t have one loaded & never needed it before.
Any advice or suggestions?
Hmmm, my orders all went through smoothly so I can’t really add anything from my experience.
Where in the world are you? If in the UK then Google Wallet isn’t actually available to us yet. Although interestingly when I go to the wallet site (https://wallet.google.com) I now actually can see all of my Play purchases listed. I’m pretty sure before hand there used to be a “coming soon” type page.
If I go to the Wallet App it tells me that it is incompatible with all my devices (actually it is compatible with the Nexus 7) but on further inspection it says “unavailable in your country” which I expect.
Wallet is supposed to go live early on in 2013 in the UK so I wonder if they are part way rolling something out and it’s gone wrong? I can only suggest trying again or following their advise although switching to another browser doesn’t seem like it should make a big difference. Which did you use? I’m on Chrome.
Anyone else have a problem like this?
Nope, I’m in the UK, my “wallet” is active and holds card details (https), I’ve used it for app and book purchases, and it shows those transactions. It is US centric, but does work in the UK.
I haven’t installed it on either my phone or N7, but only because I don’t yet need the NFC function.
Now managed to order the N7 3G from Google play.
After a second call to their helpline, I got hold of a better informed ‘helper’. It turns out you need to have a Google Wallet set up in order to purchase a device such as this. Setting up wallet was easy nad hey presto! the order went through. A weakness of the website, though, is that at no time did it tell me I needed a Wallet before being able to purchase.
You’ll forget all this, and just enjoy your new toy :-)