Screen is dead and will not recharge. Keeping the ‘on’ button depressed for at least 10 seconds, as recommended in the pamphlet that came with the device, has no effect. Anyone out there had, and fixed this problem?
That doesn’t sound good. Sometimes it takes more than 10 seconds, give it 30 or so but I’m sure you’ve already tried that. The other thing that sometimes helps is to give it a good overnight charge even if it doesn’t indicate that it is charging.
If there is still no response there might be a prob with it.